Our service

We provide support on all aspects of ventilation


We support you with display configuration

LUNOS as a display

Our many different ventilation units and ventilation systems require many different presentation surfaces. We have our tried-and-tested table displays for ventilation units and components, which are small and handy. We also have our brand new system displays. Entire ventilation systems can be displayed here with several ventilation units. You can view the full brochure here. To get the right display stand, click here to go to our product configurator.

We support in choosing the right ventilation unit

LUNOS at exhibitions

You can get very close to our wide range of ventilation units and components at trade fairs. Our on-site trade fair team will be happy to explain all ventilation units and demonstrate the benefits of decentralized domestic ventilation in general. You can find out when we will be at which trade fairs in our event calendar.

We support in finding a contact person

For everyone everywhere

With 35 employees at 17 locations in Germany, we are ready to help you. We come to the construction site when our help is needed. We can also accompany acceptance tests on request. Simply check our map to see who is nearby and get in touch with the right contact person in Germany.

Looking for the right contact worldwide? With our sales partners, we are represented on five continents in over 36 countries. Simply take a look at our map to see who is responsible and get in touch with the right contact person worldwide.

We support with complaints

For those who need our customer service

It happens extremely rarely, but if it does happen: Our customer service will help you quickly and easily.

If you have a complaint, please send us an e-mail to: retoure@lunos.de

Our customer service will get back to you as soon as possible.

We support with knowledge gaps

For all those interested in fresh air

The question of whether technology inspires or frustrates is usually decided by whether the user understands it. The more we understand how a technical device works "behind the scenes", the easier it is for us to actually use the advantages of this device.

In our knowledge portal you will find amazing things about ventilation. Here you will learn about the different aspects of effective ventilation according to modern standards. Exactly what makes the ventilation systems from LUNOS so special.

To the advisor

We support with helpful videos

For all those who like to expand their knowledge

We provide many different videos in our media library. From installation videos and filter changes to explanations of our ventilation systems and products or explanations of current standards. There's something for everyone here. Take a look right now!

To the media library

We support with subsidies for our ventilation units

For those who like to save money

LUNOS products are eligible for subsidies!

Our website www.lunos.de/funding will keep you up to date on where you can apply for subsidies.

We support the virtual living experience

For all those who want to experience our products

With LUNOS you can now experience fresh air virtually. For this purpose, LUNOS has created a digital flat: LUNOS living!

In LUNOS living, you can dive directly into the world of LUNOS ventilation. Test the virtual living experience - whether with or without heat recovery, a well-known LUNOS favourite or an innovative newcomer, here you can get to know all available ventilation systems (almost) up close. Our 3D models give you revealing insights into their diverse components, without any fear of contact. From the available screens to the variety of controls, from the filters to the radio technology, you can explore every detail at your own pace - the ventilation systems have certainly brought plenty of time.

To LUNOS living