Our service
We provide support on all aspects of ventilation

We support with planning
For planners, installers, architects
We create planning proposals according to standards or individual specifications. These are free of charge and non-binding.
We make suggestions for the selection of the right ventilation unit and accessories as well as for the optimum positioning of the fan. We also calculate all the necessary technical data for the entire ventilation system. In addition to energy parameters, we provide helpful documents, e.g. for the chimney sweep or for applying for subsidies or heating system designs.
We also offer you a free design tool that supports architects, specialist planners and installers in all matters - whether for standard-compliant planning in accordance with DIN 1946-6 and DIN 18017-3 using self-defined air exchange rates or for complete designs according to different ventilation technology requirements.
Our free design tool can be used to calculate fan and component designs and string dimensioning, among other things. The tool can also be used to create quotations for wholesalers. All accessories for correct installation are displayed with current prices and individual discounts. To get started right away, click here to download our free design tool.
Do you have any questions about our design tool? Or technical questions about our products? Or would you simply like to find out more about our products? Or is there a construction project that we can help with? We are here for you: Available from Monday to Friday during our opening hours at +49 30 362 001-91 or planung@lunos.de

We support you with display configuration
LUNOS as a display
Our many different ventilation units and ventilation systems require many different presentation surfaces. We have our tried-and-tested table displays for ventilation units and components, which are small and handy. We also have our brand new system displays. Entire ventilation systems can be displayed here with several ventilation units. You can view the full brochure here. To get the right display stand, click here to go to our product configurator.

We support in choosing the right ventilation unit
LUNOS at exhibitions
At exhibitions, you can get very close to the wide selection of our innovative ventilation units and their components. Our dedicated exhibition team is on hand to answer any questions and explain the benefits of decentralized home ventilation in detail. To stay informed about when and where we will be at which exhibitions, take a look at our event calendar.
We look forward to your visit and exciting discussions !

We support in finding a contact person
For everyone everywhere
With 35 employees at 17 locations in Germany, we are ready to help you. We come to the construction site when our help is needed. We can also accompany acceptance tests on request. Simply check our map to see who is nearby and get in touch with the right contact person in Germany.
Looking for the right contact worldwide? With our sales partners, we are represented on five continents in over 36 countries. Simply take a look at our map to see who is responsible and get in touch with the right contact person worldwide.

We support with complaints
For those who need our customer service
It happens extremely rarely, but if it does happen: Our customer service will help you quickly and easily. So if you do have a complaint, don't hesitate to send us an e-mail to: retoure@lunos.de
Our competent team will take care of your request and ensure that it is processed and answered as quickly as possible. We value your trust in our products & services. Therefore, we always strive to offer you the best possible service so that your experience with us is & remains positive.

We support with knowledge gaps
For all those interested in fresh air
The question of whether technology inspires or frustrates is usually decided by whether the user understands it. The more we understand how a technical device works "behind the scenes", the easier it is for us to actually use the advantages of this device.
In our knowledge portal you will find amazing things about ventilation. Here you will learn about the different aspects of effective ventilation according to modern standards. Exactly what makes the ventilation systems from LUNOS so special.

We support with helpful videos
For all those who like to expand their knowledge
We provide many different videos in our media library. The available content includes helpful installation videos of our fans, special videos on filter changes and explanations of our ventilation systems and products or explanations of current standards.
There's something for everyone here. Take a look right now! If you still haven't had enough of our videos, you can take a look at our YouTube channel here.

We support with subsidies for our ventilation units
For those who like to save money
LUNOS products are eligible for subsidies!
Our website www.lunos.de/funding will keep you up to date on where you can apply for subsidies.

We support the virtual living experience
For all those who want to experience our products
With LUNOS you can now experience fresh air virtually. For this purpose, LUNOS has created a digital flat: LUNOS living!
In LUNOS living, you can dive directly into the world of LUNOS ventilation. Test the virtual living experience - whether with or without heat recovery, a well-known LUNOS favourite or an innovative newcomer, here you can get to know all available ventilation systems (almost) up close. Our 3D models give you revealing insights into their diverse components, without any fear of contact. From the available screens to the variety of controls, from the filters to the radio technology, you can explore every detail at your own pace - the ventilation systems have certainly brought plenty of time.