Cancellation policy

Right of withdrawal:

Consumers have the right to cancel this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

 

To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract.

If you make use of this possibility, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a revocation.

To comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation:

If you revoke this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

You will bear the direct costs of returning the goods.

You only have to pay for a possible loss of value of the goods if this loss of value is due to a handling of the goods which is not necessary for the examination of the condition, properties and functionality of the goods.